Welcome to Confiter. These Terms & Conditions govern your access to and use of the website confiter.com and the purchase of our jewelry products. The Site is owned and operated by Confiter.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use or access the Site.
1. General Conditions & Age Requirement
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this Site. We reserve the right to refuse service to anyone for any reason at any time.
2. Products, Accuracy, and Jewelry Disclaimer
• Product Imagery: We make every effort to display the colors, dimensions, and details of our jewelry as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate. Images may be enlarged to show detail; please refer to the product description for actual dimensions.
• Material Variations: Please note that natural stones, pearls, and handmade finishes often feature unique variations in color, texture, and shape. These are characteristics of the material and are not considered defects.
• Safety & Allergies: While we strive to use high-quality materials (e.g., Nickel-free), we are not liable for any allergic reactions that may occur. It is the customer's responsibility to be aware of any metal sensitivities before purchasing.
3. Pricing and Payment
• Currency: All prices are listed in U.S. Dollars (USD).
• Taxes: Prices do not include applicable taxes or shipping fees unless otherwise stated.
• Price Changes: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.
4. Shipping and Delivery
• Policy Reference: All orders are subject to our [Shipping Policy], which forms an integral part of these Terms.
• Delivery Estimates: By completing a purchase, you acknowledge that delivery times provided are estimates and not guarantees.
• Risk of Loss: Ownership and risk of loss for the products pass to you upon our delivery to the carrier. We are not liable for delays caused by the carrier, customs clearance processes, or other external factors beyond our control.
• International Duties: For international orders, the customer is responsible for all import duties, customs fees, and local taxes.
5. Returns, Refunds, and Final Sale
Our return process is strictly governed by our [Return & Refund Policy](link to return policy).
• Hygiene Exclusion: For hygiene and safety reasons, pierced earrings are non-returnable unless they arrive defective.
• Final Sale: Custom-made, personalized pieces, and items marked as "Final Sale" cannot be returned or exchanged.
6. Intellectual Property
The Site and all of its content, including but not limited to jewelry designs, text, images, logos, graphics, and code, are the sole property of Confiter and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, publish, transmit, distribute, display, modify, or exploit in any way any of the contents without our express written consent.
7. User Comments and Feedback
If you send us specific submissions (e.g., contest entries) or creative ideas, suggestions, or photos of you wearing our products (collectively, 'Comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use any Comments you forward to us. We are under no obligation to maintain any Comments in confidence or to pay compensation for them.
8. Third-Party Links
Certain content, products, and services available via our Service may include materials from third-parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Confiter and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product.
10. Mobile Terms of Service (SMS/Email Marketing)
By consenting to Confiter’s SMS/Email marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), marketing offers, and transactional texts, even if your mobile number is registered on any state or federal Do-Not-Call list. Message frequency varies. Consent is not a condition of purchase.
11. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert State, e.g., California], United States, without regard to principles of conflicts of law.
12. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
13. Contact Information
Questions about the Terms & Conditions should be sent to us at:
• Email: support@confiter.com
• Address: [Insert Business Address]